I wanted to let you know that today Nick Anderson helped me above and beyond my expectations. He was able to provide unparalleled service and he is extremely knowledgeable. I am currently visiting here from Europe. I perform a lot of hands on work and am in contact with hardware stores and other employees very frequently. I have not received the level of excellent service and willingness to help in any other hardware store, ever! Please pass along my gratitude and congratulations to him and his trainer for an excellent job!Alexandra A.

I went in to buy a lawn mower and there were three employees working. One of them was busy with a customer, another was Shannon, the manager, and the third was a new employee in training. The new employee, Pam, was very kind and offered her help despite being what I imagine was her first day on the job. Shannon came over to help Pam through the checkout process. Both women were great to work with, and Shannon was beyond amazingly helpful. This store is now officially my store of choice for tools and appliances.David S.

Hello, I just wanted to send a quick note to let you know about my positive experience at your store. I came by during the last snow storm on Feb. 1 and a nice young gentleman helped me purchase my first snow shovel, ice melt and sleds. He was knowledgeable and friendly and I truly appreciated his help after just moving up here from Arizona. The ice melt was a godsend (my movers came to deliver my stuff early the next morning!) and my shovel works spectacularly! Thank you so much for your great store and service.Katie L.